Effective date: 1 September 2026
This Privacy Policy explains how Forge Advertising (Pty) Ltd, though it’s owned and operated website ConsumerRewards.co.za, collects, uses, stores and shares personal information through ConsumerRewards websites, competitions, surveys, advertisements, newsletters and related marketing services.
Forge Advertising (Pty) Ltd is a South African company and a member of the Direct Marketing Association of South Africa (DMASA).
Our address is 5 Ensete Place,Magalieskruin X27, Pretoria,0159
Privacy enquiries: privacy (@) forgemedia.biz
1. Who We Are
ConsumerRewards operates competitions, surveys, newsletters, advertising campaigns and related promotional services. We use personal information to communicate with subscribers, administer competitions, send relevant advertising and newsletters, and process requests where a person asks to be contacted by a third-party provider.
For purposes of the Protection of Personal Information Act, 2013 (POPIA), Forge Advertising (Pty) Ltd is the responsible party for personal information that we collect and use for ConsumerRewards communications and services.
2. Personal Information We Collect
We may collect personal information that you provide to us, including:
We may also collect technical and usage information when you visit our websites or interact with our communications, including IP address, device information, browser type, pages visited, referral source, cookies, tracking pixels and interaction data.
3. How We Use Personal Information
We use personal information to:
4. Marketing Consent
When you opt in to ConsumerRewards, you consent to receive communications from ConsumerRewards only. These communications may include competitions, newsletters, surveys, offers, advertising, reminders and other promotional messages sent by email, SMS, WhatsApp, telephone or other electronic communication channels.
We may use the information you provide, together with your interactions with ConsumerRewards websites, surveys, advertisements and communications, to send you more relevant advertising, offers, surveys and newsletters.
We do not sell your personal information. We also do not share your personal information with a third-party provider for that provider to market to you unless you have specifically requested information from that provider or have expressly consented to be contacted by that provider.
Where you engage with an advertisement, survey or offer that may result in a third-party provider contacting you, we will present separate consent language for that provider before sharing your information with them.
5. Third-Party Provider Leads
Some advertisements, surveys or offers may allow you to request information from a specific provider. If you choose to do so, we may share your contact details and relevant survey or lead information with that provider so that the provider can respond to your request.
We will only do this where you have expressly consented to that sharing for the specific provider or offer. Once your information is shared with that provider, the provider will process your personal information under its own privacy policy and as an independent responsible party, unless otherwise stated.
6. Opting Out
You may opt out of ConsumerRewards marketing at any time by using the unsubscribe link in our emails or by emailing us at privacy (@) forgemedia.biz.
If you opt out, we may keep limited information on a suppression list to make sure that we do not continue sending you marketing communications. Opting out of ConsumerRewards marketing does not automatically opt you out of communications from a third-party provider where you separately consented to be contacted by that provider. You should opt out directly with that provider as well.
7. Cookies and Tracking
Our websites and communications may use cookies, pixels and similar tracking technologies. These technologies help us operate our websites, understand how users interact with our content, measure campaign performance, prevent fraud and make advertising and newsletters more relevant.
Where tracking information is linked to information that identifies you, we treat it as personal information and process it in accordance with this Privacy Policy.
You can control cookies through your browser settings. If you disable cookies, some features of our websites may not function properly.
8. Sharing Personal Information
We may share personal information with:
We require service providers who process personal information for us to use it only for the purposes for which it was provided and to protect it appropriately.
9. Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.
No online transmission or storage system is completely secure. If we become aware of a security compromise affecting personal information, we will take appropriate steps as required by law.
10. Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
We may retain consent records, opt-out records, competition records, winner records, campaign records and legal compliance records where necessary to protect our rights, comply with obligations, resolve disputes or demonstrate compliance.
11. Children
ConsumerRewards competitions and services are not intended for children under 18. We do not knowingly collect personal information from children for marketing purposes. If we become aware that we have collected personal information from a child without appropriate authority, we will take reasonable steps to delete it or otherwise deal with it lawfully.
12. Your Rights
Subject to POPIA, you may have the right to:
To exercise your rights, contact us at privacy(@)forgemedia.biz
13. Information Regulator
You may contact the Information Regulator of South Africa if you believe your personal information has been processed unlawfully.
Website: https://inforegulator.org.za
Email: [email protected]
14. Third-Party Websites
Our websites, advertisements or communications may link to third-party websites. We are not responsible for the privacy practices, content or security of third-party websites. You should review the privacy policy of any third-party website you visit.
15. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on our website and will apply from the effective date stated above.
16. Contact Us
Privacy or unsubscribe enquiries: privacy (@)forgemedia.biz
Opt-out requests: use the unsubscribe link in our emails
| Enquiries: [email protected] | |
| 1. Official Company Name: | Forge Advertising (Pty) Ltd |
| 2. Company Website address and e-mail contact address: | http://www.consumerrwards.co.za [email protected] |
| 3. Membership of any regulatory or accreditation bodies. | DMASA |
| 4.Code of Conduct: | DMASA |